AI for physiotherapy practices: less admin, more time for your patients
IASWITCH helps physiotherapy practices cut admin: appointment requests and reminders handled, assessments and reports prepared from your notes or a voice note, letters to referring doctors, billing checks. Health data is protected by design. Ballpark for 3 physiotherapists: 25 to 35 hours recovered per month.
In brief
- Appointment requests (phone, email, form) are sorted and a reply is suggested; reminders go out automatically.
- Assessments and reports are prepared from your notes or an end-of-session voice note; you review and approve.
- Letters to referring doctors are drafted from the patient file.
- Ballpark for a 3-physiotherapist practice: 25 to 35 hours recovered per month (estimate, assumptions below).
- Health data: European or in-practice hosting, restricted access, no reuse.
Where does a physiotherapy practice lose time?
Between patients and after the last session: calling back to book or move appointments, writing assessments and reports, writing to the referring doctor, preparing certificates and billing, answering messages. This time is not billable and eats into sessions.
What can AI do for a physiotherapist?
- Appointment requests. Before: call-backs between sessions, voicemails handled in the evening. After: requests sorted, a slot proposal prepared, appointment reminders sent automatically.
- Assessments and reports. Before: 15 minutes of writing per assessment. After: a few notes or a two-minute voice note, a structured assessment in your template, to review.
- Letters to referring doctors: summary of the patient's progress prepared from the file.
- Billing and certificates: the month's sessions matched against certificates, discrepancies flagged.
How much time can a physiotherapist save with AI?
| Task | Assumption | Before | After | Monthly gain |
|---|---|---|---|---|
| Assessments and reports | 3 physios × 15 assessments a month | 15 min | 5 min | ≈ 7.5 h |
| Appointment requests | 20 requests a day, 20 days | 3 min | 1 min | ≈ 13 h |
| Letters to referring doctors | 30 a month | 10 min | 3 min | ≈ 3.5 h |
| Billing check | once a month | 6 h | 1 h | ≈ 5 h |
Indicative estimate, to be checked on your practice during the intro call.
What about my patients' health data?
Health data is a special category under the GDPR (Article 9) and requires stronger safeguards. The solution is hosted in Europe or in your practice, access is personal and logged, and data is never reused to train models. These are starting conditions of the project.
How much does an AI project cost for a physiotherapy practice?
It depends on scope. A focused first use case, such as appointment requests, is measured in days of work; you get a clear estimate after the 20-minute intro call, before any commitment.
Frequently asked questions
Do I need to change my practice management software?
No. AI works with your current software, through import, export or API where possible.
Does the AI make diagnoses?
No. It prepares documents from your notes; the clinical content stays yours, and you approve everything.
Is it suitable for a self-employed physiotherapist working alone?
Yes, if the admin volume justifies it. The intro call is there to check whether the gain is worth it.
Do patients know an AI is involved?
For automated messages, yes: we recommend saying so clearly, as the European AI Act provides.
How long to get started?
A first use case is delivered within a few weeks and measured on your real activity.
Let's talk about the time you could save.
In 20 minutes, we find where AI could save you time or money. Free, no commitment.